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HERITAGE WOODS OF PLAINFIELD

Affordable Assisted Lifestyle Community

Data Breach

NOTICE OF DATA SECURITY INCIDENT

Heritage Woods of Plainfield is managed and operated by Gardant Management Solutions (“Gardant”). Gardant has become aware of a data security incident that resulted in the potential access and/or acquisition to some of Heritage Woods of Plainfield residents’ personal and medical information. Gardant has mailed notification letters to impacted residents for whom it had a valid mailing address. That notice includes information on steps individuals can take to protect themselves against potential fraud or identity theft.

 

On December 11, 2018, Gardant discovered that on July 9, 2018 it was the victim of a cyber-phishing attack that resulted in an unauthorized third party potentially being able to view the contents of an employee’s email account. Upon learning of the incident Gardant began an internal investigation. Gardant also retained a leading forensic security firm to conduct a comprehensive search for any personal information in the impacted email account and confirm the security of its email and computer systems. Gardant also notified law enforcement. On December 14, 2018 the investigation indicated that the data impacted by the incident may have included resident names, addresses, dates of birth, Social Security numbers, medical information and billing information. Individuals whose Social Security numbers may have been impacted received an offer for free identity theft protection services.

Gardant encourages its residents to remain vigilant to the possibility of fraud and identity theft by reviewing credit card, bank, and other financial statements, as well as claims made using their insurance for any unauthorized activity. If individuals detect any suspicious activity, they should notify the entity with which the account is maintained, and promptly report the suspicious activity to appropriate law enforcement authorities, including the police and their state attorney general. In addition, anyone looking for information on fraud prevention can review tips provided by the FTC at www.ftc.gov/idtheft.

Gardant takes the security of its residents’ information very seriously and sincerely apologizes for any inconvenience this incident may cause any of its residents. If you have any questions or concerns about this incident, please contact 1-877-568-3456, Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time.
Legal Notice

Gardant Management Solutions (“Gardant”) managed residential and nursing facilities in Illinois up until May 1, 2019. Gardant has become aware that on July 9, 2018, it was the victim of a cyber-phishing attack. Upon learning of the incident Gardant began an investigation, notified law enforcement, and retained a leading forensic security firm to conduct a comprehensive search for any personal information in the impacted email account and confirm the security of its email and computer systems. On December 14, 2018, the investigation determined that the one email account affected contained some personal information including residents’ names, addresses, dates of birth, Social Security numbers, medical information and billing information. Gardant mailed notification letters to impacted residents for whom it had a valid mailing address. Gardant encourages individuals to remain vigilant to the possibility of fraud and identity theft by reviewing credit card, bank, and other financial statements, as well as claims made using their insurance for any unauthorized activity. If individuals detect any suspicious activity, they should notify the entity with which the account is maintained, and promptly report the suspicious activity to appropriate law enforcement authorities, including the police and their state attorney general. In addition, anyone looking for information on fraud prevention can review tips provided by the FTC at www.ftc.gov/idtheft. Gardant takes the security of its information very seriously and sincerely apologizes for any inconvenience this incident may cause any of its former residents. Individuals seeking additional information call Gardant’s toll free inquiry line at 1-877-568-3456, Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time.