According to the U.S. Bureau of Labor Statistics, over sixteen million people work in the healthcare sector, and this percentage is increasing every year. Statistically, this means that one in eight Americans work in the healthcare industry. Working in the healthcare field is not limited to only nurses and doctors; there are numerous other roles that must be filled in order to meet the general public’s healthcare needs. These other roles include dietary, social services, activities, transportation, marketing, business office, and operations. Our staff highlight for the month is specifically for our two office reception workers, Anastasia and Bonnie because these ladies are amazing at what they do. Anastasia and Bonnie help with our business office as well as filing, answering phone calls, monitoring the front door, delivering packages, and so much more.
Bonnie has worked for Heritage Woods since 2010, and she retired in August of 2015. She says, “I didn’t like being retired, so I volunteered at Heritage Woods for a bit and then came back officially in March of 2016 and have been the receptionist ever since”. Bonnie truly enjoys working at Heritage Woods. She states that “I love what I do and the people I work with. I love the residents. This job keeps me busy, and I like to keep busy”.
Anastasia has worked for Heritage Woods since 2018. Anastasia really enjoys working at Heritage Woods and says, “I love my co-workers. Everyone has always been great to work with and have always been so welcoming”. Working in a senior living environment is something that she enjoys. She says, “I love my residents. I love being able to help in any way I can. They mean the world to me”.
Our Business Office Manager, Lisa states, “I appreciate everything Ana and Bonnie do for the business office and our residents. They are always willing to help and go above and beyond what is asked of them. They do it because they care about our residents and their families”.
Anastasia and Bonnie are hard working and care about our residents and their families. They are always willing to help and be there for our residents. Our staff and residents at Heritage Woods feel truly blessed to have such amazing employees.