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April 16, 2020

As the COVID-19 outbreak continues, we have been and continue to be highly proactive in taking steps to help ensure the health and welfare of all residents. We have taken a number of precautions to keep residents safe and limit possible exposure to COVID-19 or other viruses.

As of today, we do not have any confirmed cases of COVID-19 in our building.

Enhanced infection control protocol and enhanced staff training have been implemented. We are frequently cleaning and disinfecting items that are likely to be touched often, including all community areas, countertops, door handles, telephones and computer keyboards. We have also been proactive in taking resident and staff temperatures every day and obtaining portable handwashing and hand sanitizing stations that have been set up throughout the community.

Over the past several weeks, we have limited visitors to our community and have canceled outings, group activities and communal dining. All common areas in the community are closed. A modified activities schedule has been implemented to continue to engage our residents in a safe way. We maintain our regular activity on social media platforms, like Facebook, in order to communicate with family and friends what our residents are up to and how they are doing. 

Following the directives of state and local governmental entities, we have secured the front doors to our community at all times. We are restricting visitors to only imminent end-of-life situations. In addition to the measures we’ve taken to practice social distancing in our community, residents are isolating themselves in their apartments. They able to schedule times to go on walks for fresh air.

We are helping residents keep in touch with family members through phone calls, video chats, letters and email messages. We will continue to work closely with federal, state and local officials and follow their guidance and advice.